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Your Well-Being Is Our Priority

Responsible Gaming — The Complete Safe Gaming Guide on 30a

30aGaming on - is about more than winning — it's a balance of entertainment, enjoyment, and responsibility. On this page, you'll find all our responsible gaming tools, guidance on spotting warning signs, and ways to get support.

18+ OnlyStrict Age Verification
Deposit LimitSet It Yourself
Self-ExclusionAt Any Time
Reality CheckSet Time Limits
24/7 SupportAlways Here for You
What Is Responsible Gaming?

Let Gaming Be For Fun, Not Burden

Online gaming or betting is entertainment — just like watching a film or playing a sport. But like any form of entertainment, it needs boundaries. 30aWe believe that responsible gaming means knowing your limits, sticking to your budget, and having the sense to stop when it's no longer fun.

Many people think responsible gaming means playing less — but that's not quite right. It means playing mindfully. When you're the one deciding how much time to spend, how much money to stake, and when to take a break, that's responsible gaming.

30a Always by your side — not just for the games, but to help when it matters. Every tool on this page is free and available whenever you need it.

"When gaming brings you joy, it's entertainment. When it brings you stress, it's a problem. At 30a, we want you to always have fun."

98%
of members play responsibly
24/7
Support Services Available
5+
Gaming Control Tools
<2min
When Exclusion Takes Effect

Please Note: Gaming is not a way to recover financial losses. Chasing lost money with more bets only makes things worse.

30a's Responsible Gaming Tools

Six tools to keep your gaming safe and in control

Deposit Limit

Set your own maximum daily, weekly, or monthly deposit limit. Once a limit is in place, it cannot be exceeded. To increase it, a 24-hour waiting period applies.

Self-Exclusion

You can lock your account for a set period or permanently. Options include 7 days, 30 days, 6 months, or permanent exclusion. Once exclusion is active, you will not be able to log in.

Reality Check

After a set interval, a pop-up notification will appear showing how long you've been playing and how much you've won or lost. It keeps you aware and reminds you to take a break.

Cooling-Off Period

Temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, you won't be able to play, but you can still view your account information.

Loss Limit

Set a maximum amount you're willing to lose within a given period. Once you reach that limit, no more bets can be placed — the best way to keep your losses in check.

Game History & Reports

View your complete gaming history, spending breakdown, and time usage at any time. The best way to understand your own patterns.

How to Set Your Limit Set

Set Your Gaming Limits in Just a Few Minutes

1
Log In to Your Account

Log in to your 30a account and click the profile icon in the top right corner.

2
Go to the "Responsible Gaming" Section

Look for the "Responsible Gaming" option in your profile menu.

3
Choose the Tool That Works for You

Deposit Limit, Loss Limit, Reality Check, or Self-Exclusion — choose whatever works best for you.

4
Set Amount & Duration

Set limits that match your budget and schedule. Choose from daily, weekly, or monthly periods — whatever works best for you.

5
Confirm — Takes Effect Immediately

Your limit will take effect as soon as you confirm. You'll receive a confirmation message by SMS or email.

Quick Help: Having trouble setting limits? Let us know via live chat — we'll help you within 2 minutes.

Problem Recognise the Signs

Seek Help If You Notice These Signs

Chasing Losses with Bigger Bets

Chasing losses by placing bigger and bigger bets — this is the most important warning sign to watch out for.

Hiding Expenses

Hiding or lying to family or friends about the amount spent on gaming.

Feeling Restless When Not Playing

Feeling uncomfortable or anxious when not playing or placing bets.

Neglecting Other Responsibilities

Spending time gaming at the expense of work, family, or studies.

Gaming on Borrowed Money

Borrowing money to gamble or using funds set aside for essential expenses.

Unable to Stay Within Set Limits

Setting your own limits but repeatedly breaking them, or attempting to open new accounts.

Responsible Gaming Principles

30aMillions of members play on - every day. The vast majority do so happily and within their limits. But we understand that for some people, gaming can become a real challenge.

Research shows that problem gaming or betting is a behavioural issue — not a character flaw. It can affect anyone, at any age. Seeking help isn't something to be ashamed of; it's a sign of courage.

30a Responsible gaming comes down to a few core principles. First, only play with money you can afford to lose — money whose loss won't affect your daily life. If you find yourself thinking of gaming as an investment, stop right there: it isn't one.

Second, respect time limits. Playing for hours on end is never good for you — your focus fades and your judgement suffers. Set a specific time limit and stick to it.

Third, play for entertainment — not in the hope of winning. A win is a bonus, but even without one, you've enjoyed your time. Approach gaming with that mindset. No game guarantees long-term winnings.

Fourth, avoid gaming when you're angry or upset. Decisions made under emotional stress rarely turn out well — and that's true not just in gaming, but in all areas of life. Take a break and come back with a clear head.

Finally, be honest with your family and friends. There's nothing to hide about gaming — but if you feel like you have to hide it, that's a sign something isn't right.

"When the game is controlling you rather than the other way around — that's when it's time to seek help."

Safe Gaming Tips

01
Set a Budget First

Decide how much you're willing to spend before you start playing. Once you hit that limit, call it a day.

Most Importantly
02
Track Your Playing Time

Set a timer on your phone. Whether it's 30 minutes or an hour — stick to what you decided.

Time Management
03
Know When to Stop

Learn to walk away after a good win. Chasing more often leads to losing it all — it's the most common way people give back their winnings.

Know When to Walk Away
04
Give Yourself a Yellow Card

If you take two big losses in a row, step away for the day. Tomorrow's another chance.

Keep Your Losses in Check

Yourself Check

How are you doing with your gaming? Answer these quick questions to find out.

1. Have you ever exceeded your set budget in the past month?

2. Do you place more bets to try to recover after a loss?

3. Have family or friends ever expressed concern about your gaming?

4. Do you find it hard to stop gaming?

About Responsible Gaming FAQs

Answers to the Most Frequently Asked Questions

It depends on how long you set the exclusion for. If you chose 7 or 30 days, your account will be reactivated automatically once that period ends. However, Permanent Exclusion Once permanent exclusion is activated, the account cannot be reinstated. No requests will be accepted during the exclusion period.

Yes, Set a Limit Decrease takes effect immediately. However, increasing a limit Increase to increase, a 24-hour waiting period applies. This is intentional — to prevent limits from being raised on impulse.

First 30aContact the support team — we can help you set up self-exclusion or any other tool. It also helps to talk to a trusted family member or friend. Professional mental health support is another option. Remember — asking for help is a sign of strength.

When you set a Reality Check, you'll receive a pop-up at your chosen intervals showing how long you've been playing and how much you've won or lost in that session. At that point, you can choose to take a break or keep going. It's a simple but effective tool for staying aware.

You support@30a.biovia email or live chat. We will handle the matter with care and sensitivity. A family member may request account restrictions on someone else's behalf — though specific evidence may be required. The most effective approach, however, is encouraging the person directly to seek help themselves.
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30a's 18+ Commitment

30a We believe firmly that protecting minors from online gaming is our highest responsibility. Strict age verification is carried out at registration. If an account is suspected to belong to a minor, immediate action is taken.

Parents should install parental control software on their children's devices and make sure their 30a login credentials are kept private.

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Get in Touch for Support

If you or someone close to you is struggling with gaming, don't be ashamed — reach out for help. 30a's Responsible Gaming team is here for you 7 days a week, 24 hours a day.

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Play Responsibly — Stay in Good Spirits

Join 30a and make the most of our full suite of responsible gaming tools for a safe, enjoyable experience.

Free Gaming Tools 18+ Only 24/7 Support
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